Non-Discrimination Policy

Summit Healthcare Association and its covered entities complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, religion, age, disability, marital status, diagnosis, or sex including pregnancy, sexual orientation, gender identity or sex stereotyping. We include all people and treat them equally and with respect when providing services.

Summit Healthcare Association and its covered entities:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Administrative Shift Coordinator at 928-537-4375 or 928-537-6868 (direct line).

If you believe that Summit Healthcare Association and its covered entities has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Laura Nicks, Compliance Manager, 2200 E Show Low Lake Road, Show Low, AZ 85901; Phone – 928.537.6556; Fax – 928.537.8839; Email – lnicks@summithealthcare.net. TTY services are available through the Arizona Relay Service at 1-800-367-8939. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Laura Nicks is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.